Understanding, Acquiring and Managing Usage Statistics

Abstract

More and more often library staff are asked to work with metrics and measures to document impact and determine service or resource allocations. If you’re not comfortable with finding and using data, this can be a daunting task. Where do you start? What should you collect? This webinar session was designed to help you better understand a rich, but potentially overwhelming, source of data: your e-resource usage statistics. In this introductory webinar, attendees walked through the process of accessing, compiling, storing, and updating relevant usage data.